PRIVACY POLICY
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DEVELOPER INFORMATION
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Developer Name: Nguyen Luu Hoan
Business Name: ALCHE CLUB
Website: https://alcheclub.co
Contact Email: admin@alcheclub.co
Effective Date: December 22, 2025
Last Updated: December 22, 2025
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INTRODUCTION
This Privacy Policy describes how Nguyen Luu Hoan (doing business as "ALCHE CLUB", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our mobile applications (the "Apps").
This Privacy Policy applies to all applications developed and published by ALCHE CLUB, available for download on:
• Apple App Store (iOS)
• Google Play Store (Android)
• HUAWEI AppGallery (HarmonyOS/Android)
By downloading, installing, or using our Apps from any of the above platforms, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Apps.
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1. INFORMATION WE COLLECT
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1.1 Information You Provide Directly
We may collect information that you voluntarily provide when using our Apps, including:
• Account Information: Email address, username, and password when you create an account
• Profile Information: Name, profile picture, and preferences you choose to share
• User Content: Photos, images, designs, and other content you create or upload within the Apps
• Communication Data: Information you provide when contacting our support team
• Feedback and Surveys: Responses to optional surveys or feedback forms
1.2 Payment Information
When making in-app purchases or subscriptions, payment processing is handled securely by the respective platform's payment system:
• Apple App Store: Processed via Apple Pay / iTunes
• Google Play Store: Processed via Google Pay
• HUAWEI AppGallery: Processed via HUAWEI IAP (In-App Purchases)
We do not directly collect, store, or have access to your credit card numbers, bank account details, or other financial information. All payment transactions are processed by these third-party payment processors in accordance with their respective privacy policies and security standards.
1.3 Information Collected Automatically
When you use our Apps, we automatically collect certain information, including:
• Device Information: Device type, manufacturer, model, operating system and version, screen resolution, language settings, and time zone
• Device Identifiers: Unique device identifiers such as:
- IDFA (Identifier for Advertisers) on iOS
- GAID (Google Advertising ID) on Android/Google Play
- OAID (Open Anonymous Device Identifier) on HUAWEI devices
• Usage Data: Features used, actions taken within the App, session duration, frequency of use, crash logs, and performance data
• Network Information: IP address, mobile carrier, network type (WiFi/cellular), and connection status
• Location Data: Approximate location based on IP address. We do not collect precise GPS location unless specifically required for app functionality and with your explicit consent.
1.4 Information from Third-Party Services
If you choose to sign in or connect using third-party accounts, we may receive basic profile information:
• Apple Sign-In: Name, email address (or private relay email)
• Google Sign-In: Name, email address, profile picture
• HUAWEI ID: Name, email address, profile picture
• Social Media (Facebook, etc.): Basic profile information as permitted by your privacy settings
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2. HOW WE USE YOUR INFORMATION
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We use the collected information for the following purposes:
• Service Provision: To provide, operate, maintain, and improve our Apps and their features
• Account Management: To create and manage your user account, authenticate your identity, and process transactions
• Personalization: To customize your experience, remember your preferences, and provide relevant content and recommendations
• Communication: To send you important service updates, respond to your inquiries, and provide customer support
• Analytics and Improvement: To analyze usage patterns, diagnose technical issues, monitor app performance, and improve user experience
• Advertising: To display relevant advertisements and measure advertising effectiveness
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests
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3. LEGAL BASIS FOR PROCESSING (FOR EEA/UK/CHINA USERS)
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If you are located in the European Economic Area (EEA), United Kingdom (UK), or People's Republic of China, our legal bases for processing your personal data include:
• Contract Performance: Processing necessary to provide the services you requested and fulfill our contractual obligations
• Legitimate Interests: Processing for our legitimate business interests, such as improving our services, ensuring security, and preventing fraud
• Consent: Where you have provided explicit consent for specific processing activities (e.g., marketing communications, personalized advertising)
• Legal Obligation: Processing necessary to comply with applicable legal requirements
You may withdraw your consent at any time where we rely on consent as our legal basis.
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4. INFORMATION SHARING AND DISCLOSURE
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4.1 Service Providers
We engage trusted third-party service providers to perform functions on our behalf, including:
• Cloud hosting and data storage (e.g., AWS, Google Cloud, Huawei Cloud)
• Analytics services
• Advertising networks
• Customer support platforms
• Payment processors
These service providers are contractually obligated to protect your information and may only use it to provide services to us.
4.2 Third-Party SDKs and Plugins
Our Apps integrate third-party software development kits (SDKs) that may collect and process data according to their own privacy policies:
| SDK/Service | Provider | Purpose | Data Collected |
|--------------------------|-------------|----------------------------------|-----------------------------------|
| Google AdMob | Google | Advertising | Device ID, ad interactions |
| Firebase Analytics | Google | Analytics, Crash Reporting | Usage data, device info |
| Facebook SDK | Meta | Analytics, Attribution | Device ID, app events |
| AppsFlyer | AppsFlyer | Install Attribution | Install data, device identifiers |
| HUAWEI Mobile Services | Huawei | Core Services, Push, Analytics | Device token, OAID, usage data |
| HUAWEI Ads Kit | Huawei | Advertising | OAID, ad interactions |
| HUAWEI Analytics Kit | Huawei | Analytics | Usage data, device info |
| HUAWEI Push Kit | Huawei | Push Notifications | Push token, device info |
4.3 Legal Requirements
We may disclose your information when:
• Required by law, court order, subpoena, or government request
• Necessary to protect our rights, property, or safety
• Necessary to protect the rights, property, or safety of our users or others
• Necessary to detect, prevent, or address fraud, security issues, or technical problems
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
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5. DATA RETENTION
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We retain your personal information for as long as necessary to:
• Provide our services and fulfill the purposes described in this Privacy Policy
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate business purposes
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.
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6. DATA SECURITY
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We implement appropriate technical and organizational security measures to protect your personal information, including:
• Encryption: Data transmitted between your device and our servers is encrypted using TLS/SSL protocols
• Access Controls: Strict access controls and authentication mechanisms to limit access to personal data
• Secure Storage: Personal data is stored on secure servers with appropriate physical and logical safeguards
• Regular Audits: Regular security assessments, vulnerability testing, and system updates
• Employee Training: Staff training on data protection and security best practices
While we strive to protect your information using commercially reasonable measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
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7. YOUR RIGHTS AND CHOICES
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Depending on your location and applicable law, you may have the following rights:
7.1 Access and Portability
You may request access to the personal information we hold about you and receive a copy in a commonly used, machine-readable format.
7.2 Correction
You may request that we correct any inaccurate or incomplete personal information.
7.3 Deletion
You may request that we delete your personal information, subject to certain legal exceptions (e.g., compliance with legal obligations, ongoing disputes).
7.4 Restriction and Objection
You may request restriction of processing or object to certain processing activities based on legitimate interests.
7.5 Withdraw Consent
Where processing is based on your consent, you may withdraw consent at any time.
7.6 Opt-Out of Marketing
You may opt out of receiving promotional communications by:
• Following the unsubscribe link in marketing emails
• Adjusting notification settings within the App
• Contacting us at admin@alcheclub.co
7.7 Advertising Preferences
You can limit personalized advertising by adjusting your device settings:
• iOS: Settings > Privacy & Security > Tracking > Disable "Allow Apps to Request to Track"
• Android (Google): Settings > Google > Ads > Opt out of Ads Personalization
• HUAWEI: Settings > Privacy > Ads and Privacy > Limit Ad Tracking
7.8 Account Deletion
You may delete your account and associated data at any time by:
• Using the account deletion feature in App settings
• Contacting us at admin@alcheclub.co
We will process your request within 30 days or as required by applicable law.
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8. CHILDREN'S PRIVACY
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Our Apps are not directed to children under the age of 13 (or the minimum age of digital consent in your jurisdiction, such as 16 in some EU countries or 14 in China).
We do not knowingly collect personal information from children under these ages. If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will take immediate steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at admin@alcheclub.co.
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9. INTERNATIONAL DATA TRANSFERS
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Your information may be transferred to and processed in countries other than your country of residence, including countries that may have different data protection laws.
When we transfer personal data internationally, we implement appropriate safeguards to ensure your information remains protected, including:
• Standard Contractual Clauses (SCCs) approved by relevant authorities
• Data Processing Agreements with all third-party service providers
• Compliance with applicable cross-border data transfer mechanisms
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10. THIRD-PARTY LINKS AND SERVICES
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Our Apps may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party services before providing them with your personal information.
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11. PUSH NOTIFICATIONS
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With your consent, we may send push notifications to:
• Provide important service updates and announcements
• Deliver personalized content and recommendations
• Send promotional offers and marketing communications
You can manage push notification preferences at any time through:
• App settings within our application
• Device settings (iOS: Settings > Notifications; Android/HUAWEI: Settings > Apps > [App Name] > Notifications)
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12. CHANGES TO THIS PRIVACY POLICY
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We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will notify you by:
• Posting the updated policy within the App with a prominent notice
• Updating the "Last Updated" date at the top of this policy
• Sending a push notification or in-app message for significant changes
• Requesting renewed consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
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13. CONTACT US
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If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us:
Developer Name: Nguyen Luu Hoan
Business Name: ALCHE CLUB
Email: admin@alcheclub.co
Website: https://alcheclub.co
We are committed to resolving any complaints about our collection or use of your personal information. We will respond to your inquiry within 30 days or as required by applicable law.
For users in the European Economic Area, you also have the right to lodge a complaint with your local data protection supervisory authority.
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© 2025 ALCHE CLUB. All rights reserved.
Developed by Nguyen Luu Hoan
This Privacy Policy applies to all applications developed and published by ALCHE CLUB (Developer: Nguyen Luu Hoan) on Apple App Store, Google Play Store, and HUAWEI AppGallery.
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